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Diefendorff, James M.

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コード類 典拠ID=AL00151010
1 Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work / edited by Alicia A. Grandey, James M. Diefendorff, and Deborah E. Rupp : hbk. - New York : Routledge , 2013
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